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We understand that not everyone's a whiz when it comes to designing and creating artwork. So we've added a few tips here to help you along...

Artwork Resolution

Firstly and most importantly, ensure your artwork is high resolution, that is, preferably over 300dpi! We do accept files as low as 150dpi but for best results 300dpi or higher is essential.

If you've downloaded an image or logo from the internet or a website it's highly likely that it's low res (usually around 96dpi or lower) These images will give poor quality prints and are not recommended. Our designer App will warn you if the quality of the image is below our threshold, you'll need to agree to the disclaimer shown at the time of upload in order to proceed.

NOTE: "Re Saving" low resolution artwork in a higher resolution copy file doesn't mean this will improve the quality. It simply adds the low resolution image to the new file without improvement. A good analogy is to imagine this as like taking a photograph of another "blurred" photograph. Even though the new pic is high resolution, it doesn't change the original "blurred" photograph, it simply copies it.

File Types

Our preferred file types for any artwork are vector files such as PDF or CDR. These give the highest quality results as they can be enlarged and manipulated without losing resolution and have smooth sharp lines. PNG files are also good as they usually have transparant backgrounds.


With regard to backgrounds, if you don't want it to be visible ensure this is transparant. You'll usually see this as a grey and white "checkered" effect when opening the file in any popular design software such as Photoshop.

NOTE: A white background is NOT transparant . If you see it in the background of your design once you've upload it this is what will be printed!

You can easily make the background transparent within the Designer App, All you need to do for example is click the "select transparent" button underneath the Design Properties box and choose the colour you wish to make transparent.

If it's white (it usually is) slide the RGB sliders all the way to the right making each one 255, then click "Select"

This should delete the white and make transparent! Remember, you'll need good artwork for best results!!

You can do this for any other colour too. (It's best if you know the RGB values though to be exact!)


Although we can reproduce super sharp images, as fabrics such as cotton or Poly/Cotton aren't by definition perfectly smooth and flat (like gloss paper for example), very fine lines on very small designs and text may "get lost" in the fabric weave and could appear fuzzy. This is due to the nature of the fabric and NOT the print resolution. Please be aware of this when designing or sizing your text and/or design. We recommend keeping text above 5mm if it contains very thin lines and lines more than 1mm for designs or logo's. **We reserve the right to amend any designs to compensate for this and ensure best print results.**

A 100% Cotton fabric give the best print results when Direct Digital Print is used.

A good rule of thumb is...the more cotton in the fabric the brighter the image. If the Polyester content of the fabric is high it could give a duller finish in comparison, especially white images. This is a technical limitation of the Inks used in Direct Digital Print only and doesn't usually apply to Screen Print.

Please ask us if you are unsure of the final result prior to ordering and we can advise accordingly.

Final Results

Please be aware, the final print result will only be as good as the artwork you provide.

We reserve the right to resize your design to ensure the best asthetic look and print results, we will try to keep the dimentions as close as possible to the original in this event though.

Please ask us first if you're unsure, either in the Chat box or email at

Remember.........What you see, is what we print!!

Artwork Design Service

We do offer an artwork design service if you feel you need help or your current design need re drawing. Simple "tweaking" is FREE! For more complexed and time consuming artwork, prices start at £15.00 + vat. Ask us for more details.